Who we are

Our website address is: https://janeaustenandthepenguin.uk. The website is owned by Penny Ives.

What personal data we collect and why we collect it

When you shop with us we will collect and use your personal data such as your name, address, phone number or email address. We will only collect the personal data we need to fulfil your order.

We also collect personal data (your name and email address) if you use our contact form or email us.

Personal data may also include personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies. Personal data is also generated from technical processes such as contact forms, comments, cookies and Google Analytics.

Transactional data is also collected by NoChex and PayPal for the purposes of collecting payment and completing your order.


If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.


We use Google Analytics to monitor and record visits to this website. This anonymous data helps us understand how people use our website and where they came from eg. a search engine or another website. You can read Google Analytics privacy policies here … https://support.google.com/analytics/answer/6004245

Who we share your data with

We will not sell or share your personal information to a third party for marketing or promotional purposes. We may share your data with trusted 3rd party companies where this is necessary or beneficial in order to provide you with services. We will only provide the information required in order for companies to perform their specific services. These companies include:

  • Payment gateway providers (No Chex and PayPal) who process payments for orders on our behalf. See the NoChex privacy policy here. See the PayPal privacy policy here.
  • Couriers and delivery partners, who deliver orders for us.
  • Analytics providers (Google Analytics), in order to see how users interact with our website and ensure we’re bringing you the best possible experience. See Analytics above.

We may share information about fraudulent or potentially fraudulent activity where this is required – for example, sharing data about individuals with law enforcement bodies.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Use our contact form to email us.